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How much does SymplBrush cost?

The price for our starter kit is $149, which includes the SymplBrush handpiece, two sizes of our patented cradle and bristles, charging cable, and magnetic stand.

To help keep you fully stocked and saving money, we also offer a quarterly subscription plan called The SymplSet which provides you with SymplChews chewable toothpaste tablets and a fresh set of bristles every three months for just $35 per shipment.

How long does it take to fully clean your teeth?

The SymplBrush automatic mode will guide you through a complete clean in just 30 seconds. For users that want more control, you can use manual mode for as long as you like.

How long does each charge last?

While user experience may vary, when operated in automatic mode, the SymplBrush battery will typically require charging approximately every 60-90 days.

How often do I change the bristles?

As with all toothbrushes, we recommend replacing the bristles every three months. With the SymplSet, we make it easy to remind you it’s time to change. Members receive fresh bristles, and more SymplChews, every 3 months to ensure you are replacing when you should be.

How do I clean my SymplBrush?

After each use, rinse under running water to remove any visibly remaining SymplPaste. Shake off any excess water, and store it on the stand that was supplied with your Starter Kit with the bristle side down. In general, we recommend always placing the brush on the magnetic stand with the bristle side down when possible.

We also recommend separating the bristles from the motor and cradle once a week to remove any accumulated toothpaste from the cradle and under the bristle insert.

How should I store the brush?

Your SymplBrush Starter Kit includes a magnetic stand. To maximize the lifespan of your SymplBrush, we recommend storing the SymplBrush on the provided charging stand in a well ventilated, dry area with the bristles facing down.

What are the ingredients in SymplChews?

Ingredients: Calcium Carbonate, Sorbitol, Xylitol, Erythritol, Hydroxyapatite, Sodium Bicarbonate, Mentha Spicata Leaf Powder, Mentha piperita Leaf Powder, Zinc Citrate, Sodium Lauryl Sulfate, Silica, Stevia Leaves Extract, Menthol, Magnesium Stearate

How do I know which size is right for me?

Our Starter Kit includes both bristle sizes (76mm and 81mm) which will accommodate 95% of adult users. We recommend trying each size to determine which works best for you!

If the hand-piece stalls easily, or the bristles feel too tight, try the other size and see if it fits and performs better.

How long does it take to charge my SymplBrush?

From fully drained, it takes approximately 2 hours to fully charge the SymplBrush battery.

What kind of toothpaste does it use? Why?

While you can use any toothpaste, SymplChews are optimized to work with SymplBrush. Here’s why:

Traditional toothpaste is meant to foam up as you move around your mouth for two minutes. It needs to stick around for a while. To maximize the effectiveness of SymplBrush, SymplChews foam up quickly and rinse off easily while still providing all of the effective plaque fighting power needed.

How do I change the bristles?

To replace the bristles, simply remove the motor by gripping the cradle and motor and rotating the cradle clockwise. Once separated, simply remove the bristle insert from the cradle. Follow the same steps in reverse order to reassemble the device.

Please visit The SymplSet to learn how to get fresh bristles and SymplPaste delivered to you every 3 months, right when your dentist would recommend a bristle change.

Is SymplBrush water-proof? Can I use SymplBrush in the shower?

The current version of SymplBrush is water resistant. While it is safe to rinse your bristles clean, we do not recommend using your SymplBrush or other electronic toothbrushing devices in the shower.

Will SymplBrush help with teeth whitening?

It is important to note that SymplBrush is designed as a cleaning solution for your teeth, not a whitening solution. The process of teeth whitening involves the dentist applying hydrogen peroxide to your front teeth, which can penetrate the porous outer layer of your teeth and break apart stain compounds using a chemical reaction called oxidation. Since SymplBrush itself is designed to be the simplest and safest cleaning solution for your teeth, you will certainly yield the best results when used in combination with your preferred teeth whitening system.

Do you offer SymplBrush for children?

Not yet, but we will offer more sizing options soon! SymplBrush is currently designed for ages 13 and older, given that most people finish losing their baby teeth by age 12. Please sign up for emails to be the first to know about new product offerings.


Where can I buy SymplBrush?

SymplBrush is only available here at symplbrush.com. We are always here to help, please reach out to us at help@symplbrush.com for assistance.

Why is there sales tax on my order?

Sales tax is collected in select states as required by law. The exact sales tax on your order will be calculated and added after entering your address information on the checkout page.

SymplBrush for Professionals: I’m a dentist or other medical professional, can I form a partnership with SymplBrush?

We are currently developing interest in working with other dental professionals. For partnership inquiries, please reach out to partners@symplbrush.com.

What types of payments are accepted?

At this time we accept all major credit cards including Visa, Mastercard, Discover, and American Express. You can also choose to pay with your bank debit card or PayPal account. We do not accept prepaid cards at this time.

How do I cancel my order?

Our team works quickly to fulfill orders as soon as they are placed, and so our window to edit or cancel an order is limited. While not always a guarantee, please reach out to help@symplbrush.com for assistance.

Shipping + Delivery

How much does shipping cost?

We offer free standard shipping for orders of $35 or more, along with 2-Day expedited shipping starting at $25, within the 48 contiguous United States.

We also offer FedEx Ground shipping, as well as standard shipping to Hawaii, Alaska, and Puerto Rico, at a calculated rate.

Feel free to choose the shipping option that works best for you at checkout!

Do you ship internationally?

At the moment SymplBrush is only available to ship within the United States. Please sign up for emails to be the first to know about expanded service offerings.

How long does shipping take?

All orders are shipped within 1-2 business days of being placed, and their shipping time will vary based on the shipping method selected at checkout.

Standard shipments arrive within 5-10 days, FedEx Ground orders arrive within 3-5 days, and orders placed with 2-Day Expedited shipping will arrive in just 2 business days, as the name implies.

Account &Membership

Can I make edits to my SymplSet Membership?

Editing your SymplSet membership is easy! Simply login to your Subscription Management Portal via the link that you received in your subscription order confirmation email. If you are having trouble, please reach out to help@symplbrush.com for assistance.

How do I unsubscribe from emails?

If you wish to stop receiving emails from SymplBrush, please reach out to help@symplbrush.com for assistance.

How do I cancel my SymplSet Membership?

If you no longer wish to save with your subscription, no problem! You are always able to cancel your SymplSet membership or skip a shipment as needed, simply login to your Subscription Management Portal via the link that you received in your subscription order confirmation email. If you are having trouble, please reach out to help@symplbrush.com for assistance.

Using SymplBrush -What To Expect

How does the SymplBrush move? Is mine working or vibrating correctly?

Unlike other electric toothbrushes, SymplBrush actually doesn't vibrate- it oscillates!

When pressing the power button, the internal motor creates 5-7mm of oscillation in the bristles for just the right amount of movement to disrupt plaque while safely massaging the gum line as well.

How does SymplBrush reach all of my teeth?

Upon first bite, you may notice that SymplBrush does not reach the back of your teeth. This is intentional, as no two mouths are the same!

SymplBrush is designed with flexible, stretch-fit technology to reach the back molars as you move the brush from corner to corner of your mouth when you use it. No matter how crooked or straight the teeth, or how narrow or wide the mouth, SymplBrush will clean everyone equally.

How much toothpaste does SymplBrush need? Where do I apply it?

Despite having 20 times the bristles, SymplBrush does not need more toothpaste than one might normally use! For ease of brushing and rinsing, we recommend using toothpaste tablets with SymplBrush. If using our SymplPaste (or any other toothpaste) we recommend placing a small arch of paste at the bottom and few pea-sized drops of paste along the sides inside the canal of your SymplBrush bristles, as pictured here.

To use your SymplPaste toothpaste applicator, simply unscrew the nozzle back partially in a counter-clockwise direction to open the applicator tip. You should see the tip of the nozzle open up, allowing a small amount of paste to be squeezed through, although it does take some finesse to open up the nozzle just enough. If you continue to have trouble, you may find it just as easy to not use the applicator tip and simply unscrew the cap off entirely to squeeze your pea-sized toothpaste drops onto the brush.

We know the SymplPaste applicator tip could use some improvement, and we are actively working on a new design for our tube!

How do I brush correctly with SymplBrush?

While SymplBrush takes care of thoroughly cleaning your teeth, you’ll still want to give it a bit of guidance to accommodate the unique shape of your mouth. Instead of simply leaving it in the center of your mouth, after pressing the power button you will want to move SymplBrush from side to side allowing the bristles to stretch to reach and clean your back molars. It’s your choice to start with the top or bottom teeth. Once the arch that you started brushing is finished, simply flip and repeat to clean the rest of your teeth.

Don’t forget that your Starter Kit comes with two sizes of our cradle and bristle sets! We encourage you to try both our “narrow” 76mm bristle cradle and our “wide” 81mm bristle cradle to see which size fits your mouth best.

Does SymplBrush really only need 30 seconds?

Our automatic 30 second mode is a guide, but certainly not a rule. Feel free to hold down your power button and use SymplBrush in manual mode as long as you like to achieve a satisfactory cleaning. While the brush is able to simulate a full 2 minute cleaning in as little as 30 seconds, we find that many SymplBrush users prefer the freedom of manual mode. Perhaps you will too!


How do I make a return?

If you aren’t totally satisfied with your SymplBrush, no problem. The SymplBrush can be returned for any reason within the first 60 days of purchase. Please email us at help@symplbrush.com with your name and order number to set up the return of your Starter Kit for a full refund.

All sales are final for replacement bristles, SymplPaste, SymplChews, and SymplSet subscription orders.

For purchases made through a third party retailer (i.e. at another store or website), please reach out to that seller directly for returns, exchanges, or any other customer service issues.

Are SymplBrush products recyclable?

Our responsibility for our products doesn't end when our consumers receive it. That’s why we created SymplCircle; just send us your brush, bristles, or SymplPaste tubes when you are done with them, and we’ll cover the postage and take care of breaking it down and recycling in the most sustainable way possible.

What is the warranty for my SymplBrush?

SymplBrush provides a limited six month warranty on all toothbrushes purchased on our website, no registration is required. In the event something mechanically malfunctions with your device, we will make it right. Our SymplBrush limited warranty does not cover damage caused by accident, misuse, abuse, lost or stolen, cosmetic damage, normal wear and tear, or any purchases from a 3rd party website.

For SymplSet Subscribers, the limited warranty is extended to one full year from the original purchase date of their Starter Kit.

Still have another question?

Contact us with any questions or concerns you may have